The Ritz-Carlton, Astana 5*

  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool

The Ritz-Carlton, Astana Hotel is situated 9 minutes' walk from the 97m-high monument "Baiterek Tower" and features a shared lounge and various recreational opportunities. Guests have access to a heated pool, a health club and Wi-Fi in public areas.

This accommodation offers rooms with a seating area featuring an air conditioner, along with a flat-screen TV with satellite channels and pay-per-view channels. Also, there is a laptop-compatible safe, a mini-fridge-bar, coffee and tea making facilities provided.

On-site entertainment options, featuring wedding services, live performances, and cooking classes, are organised at The Ritz-Carlton, Astana Hotel. A steam room, a Jacuzzi, and a sauna are provided to ensure utmost relaxation. Business and leisure travellers can also make use of conference facilities and a photocopy machine.

The 5-star The Ritz-Carlton, Astana Hotel offers a free vegetarian breakfast daily. This Nur-Sultan hotel has an à la carte restaurant with views of the city. The restaurant at the luxury property has European menu. There is also a lobby bar with sweeping skyline views. Guests can dine at the restaurant Ozen, which is 50 metres away.

This hotel lies 3.4 km from Central City Park and 2.7 km from Astana Arena. The City Park is also located 10 minutes' drive from the hotel. The nearby sports attractions feature Saryarka Velodrome Sports Complex 2.9 km from the Ritz-Carlton, Astana. The nearest train station is Astana, which is a 20-minute ride away.

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    How to reach hotel

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Free parking

    Activities

    • Fitness centre
    • Yoga class
    • Sports trainer

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Hairdresser
    • Pet amenities available
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Grocery shopping service
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Bar/ Lounge area
    • Dinner
    • Special diet menus

    In the kitchen

    • Electric kettle
    • Dryer
    • Cookware/ Kitchen utensils

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Board games
    • Children's menu

    Recreation

    • Indoor swimming pool
    • Sun loungers
    • Live entertainment
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Jacuzzi
    • Pedicure
    • Manicure
    • Body scrub
    • Facial
    • Treatment room
    • Body wraps
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage
    • Make up services

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Mini-bar
    • Soundproofed rooms
    • Sitting area
    • Dressing area
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Electric vehicle charging station
    • Fire extinguishers
    • Key card access
    • Key access

    Pets

    • Pets allowed

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    Frequently asked questions
    • Which train station is close to The Ritz-Carlton, Astana Hotel?
      The nearest train station to The Ritz-Carlton, Astana Hotel is Astana, set 10 km away.
    • 🚗
      Can we park our vehicle near the The Ritz-Carlton, Astana Hotel?
      Yes, at the The Ritz-Carlton, Astana Hotel guests may use a charging station for electric vehicles on site.
    • What time is check-in and check-out in the 5-star The Ritz-Carlton, Astana Hotel?
      At the 5-star The Ritz-Carlton, Astana Hotel, guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • Which payment methods are accepted in The Ritz-Carlton, Astana Hotel?
      Payment methods in The Ritz-Carlton, Astana Hotel include Visa, American Express, and Diners Club.
    • Is the Nur-Sultan hotel accessible?
      Yes, the Nur-Sultan hotel offers wheelchair access and rooms with accessible facilities. For specific enquiries, we recommend calling ahead to confirm.
    • 📱
      Does the hotel supply any business facilities?
      Yes, the hotel features meeting rooms and a business centre along with conference facilities and a laptop safe.
    • Is there a workspace in the guest rooms at the hotel?
      Some rooms at the hotel have a workspace.
    • 🛀
      Which spa facilities does The Ritz-Carlton, Astana Hotel offer?
      Guests of The Ritz-Carlton, Astana Hotel can visit 5 treatment rooms offering body scrub, pedicure, and manicure, as well as enjoy a head massage, a back massage, and a facial massage.
    • Does the The Ritz-Carlton, Astana Hotel have a swimming pool?
      Yes, the The Ritz-Carlton, Astana Hotel has a heated pool and a hot tub.

    Location

    Map
    Nearby

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Francis

    2023-06-16

    10/10

    I had an very nice stay at this hotel in the center of the city. The location was perfect for exploring and getting around. The cleanliness of the rooms and hotel facilities were excellent. I was also impressed with the convenient parking and transportation options available. The breakfast provided by an independent café was delicious and fresh. what stood out the most was the really good staff.

    Can't think of anything!

    Raymond

    2023-03-29

    9/10

    The staff, the cleanliness, the bed, the view, the location, Aigerim.

    Almost perfect.

    Tim

    2023-03-24

    10/10

    My husband and I were amazed by the elegant and luxurious atmosphere of the hotel. The bed was fantastic, providing us with the most comfortable sleep. The automated room management, including lights and curtains, was excellent and added a touch of sophistication. We also loved the delicious and fresh breakfast provided by the independent café. The spa was a highlight of our stay, even for us non-swimmers. The location was perfect, with amazing views. Despite a couple of minor inconveniences, such as limited selection of draught beers and a hair on the bed sheets, the staff were friendly and apologetic. They were pretty good too ensure we had a pleasant experience, even paying for our breakfast. I highly recommend this hotel for its luxury, professional service, and fantastic amenities.

    Martin

    2023-03-23

    10/10

    The hotel is centrally located, making it convenient for exploring the city. The rooms are luxurious and pleasurable, with comfortable amenities. Guests can enjoy a relaxing spa and fitness area. The staff is friendly and goes above and beyond to ensure a pleasant stay. The restaurant offers delicious meals, and the view from the hotel is breathtaking.

    Andy

    2023-01-02

    6/10

    Staying at this hotel was an unparalleled luxurious experience. the exclusive amenities exceeded my expectations , the spa and wellness centre was perfect for a relaxing break, with a sauna, steam room, and full. the indoor heated swimming pool was a delight, and the sun loungers made for a comfortable lounging option. the service was beyond amazing, with the staff being extremely professional and friendly.

    the room lacked a proper coffee machine, and the in, room coffee had curds in the supplied coffee whitener.

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