The Ritz-Carlton, Astana 5*

  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool

Located a 25-minute walk from Astana Arena, The Ritz-Carlton, Astana Hotel includes 158 rooms with views of the city. One will enjoy a lobby bar or a sauna, a shared lounge, and various recreational opportunities, while this hotel also boasts luxurious setting not far from the 97m - high monument "Baiterek Tower".

Comprising a seating area, the rooms at this property are equipped with a flat-screen TV with satellite channels and pay-per-view channels. Guests can make use of an air conditioner along with a mini-fridge-bar, coffee and tea making facilities. The private bathrooms are appointed with a bidet, and such comforts as shower caps.

The smoke-free property provides a hot tub and spa therapy for an extra charge. The Ritz-Carlton Nur-Sultan offers such entertainment options as wedding services, live performances, and cooking classes. Staying in shape is made easy at this hotel, which features a health club with yoga classes available for guests. Business travellers will appreciate such conveniences as a laptop safe and a photocopy machine, along with access to a business centre.

The luxurious The Ritz-Carlton, Astana Hotel offers an American-style restaurant serving local cuisine. Guests can also enjoy finger food and afternoon tea at the onsite bar. This Nur-Sultan hotel is within easy reach of the restaurant Great Wall Restaurant.

Located 1.1 km from the Water Green Boulevard, the 5-star hotel is also 10 km from Astana railway station. The Ritz-Carlton features views of Baiterek Tower and is a 30-minute stroll from Ak Orda Presidential Palace.

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    How to reach hotel

    Airports

    Nursultan Nazarbayev International airport
    14 km

    Train stations

    Astana Train Station
    9 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Free parking

    Activities

    • Fitness centre
    • Yoga class
    • Sports trainer

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Hairdresser
    • Pet amenities available
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Grocery shopping service
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Bar/ Lounge area
    • Dinner
    • Special diet menus

    In the kitchen

    • Electric kettle
    • Dryer
    • Cookware/ Kitchen utensils

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Board games
    • Children's menu

    Recreation

    • Indoor swimming pool
    • Sun loungers
    • Live entertainment
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Jacuzzi
    • Pedicure
    • Manicure
    • Body scrub
    • Facial
    • Treatment room
    • Body wraps
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage
    • Make up services

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Mini-bar
    • Soundproofed rooms
    • Sitting area
    • Dressing area
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • Direct dial telephone
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Electric vehicle charging station
    • Fire extinguishers
    • Key card access
    • Key access

    Pets

    • Pets allowed

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00

    Location

    Map
    Nearby

    Airports

    Nursultan Nazarbayev International airport
    14 km

    Train stations

    Astana Train Station
    9 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Francis

    2023-06-16

    10/10

    I had an very nice stay at this hotel in the center of the city. The location was perfect for exploring and getting around. The cleanliness of the rooms and hotel facilities were excellent. I was also impressed with the convenient parking and transportation options available. The breakfast provided by an independent café was delicious and fresh. what stood out the most was the really good staff.

    Can't think of anything!

    Raymond

    2023-03-29

    9/10

    The staff, the cleanliness, the bed, the view, the location, Aigerim.

    Almost perfect.

    Tim

    2023-03-24

    10/10

    My husband and I were amazed by the elegant and luxurious atmosphere of the hotel. The bed was fantastic, providing us with the most comfortable sleep. The automated room management, including lights and curtains, was excellent and added a touch of sophistication. We also loved the delicious and fresh breakfast provided by the independent café. The spa was a highlight of our stay, even for us non-swimmers. The location was perfect, with amazing views. Despite a couple of minor inconveniences, such as limited selection of draught beers and a hair on the bed sheets, the staff were friendly and apologetic. They were pretty good too ensure we had a pleasant experience, even paying for our breakfast. I highly recommend this hotel for its luxury, professional service, and fantastic amenities.

    Martin

    2023-03-23

    10/10

    The hotel is centrally located, making it convenient for exploring the city. The rooms are luxurious and pleasurable, with comfortable amenities. Guests can enjoy a relaxing spa and fitness area. The staff is friendly and goes above and beyond to ensure a pleasant stay. The restaurant offers delicious meals, and the view from the hotel is breathtaking.

    Andy

    2023-01-02

    6/10

    Staying at this hotel was an unparalleled luxurious experience. the exclusive amenities exceeded my expectations , the spa and wellness centre was perfect for a relaxing break, with a sauna, steam room, and full. the indoor heated swimming pool was a delight, and the sun loungers made for a comfortable lounging option. the service was beyond amazing, with the staff being extremely professional and friendly.

    the room lacked a proper coffee machine, and the in, room coffee had curds in the supplied coffee whitener.

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