The Ritz-Carlton, Astana Hotel 5*

  • Wi-Fi
  • Valet parking
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool

Situated approximately a 25-minute walk from Lovers Park, the 5-star The Ritz-Carlton, Astana Hotel features Wi-Fi throughout the property and parking on site. Thanks to its luxurious location, this luxurious hotel stands a few minutes' drive from the turquoise - tiled Kazakhstan Central Concert Hall, which is a great place to have a fun time.

Some of the 157 comfortable rooms come with a minibar, and essentials such as a trouser press and air conditioner. Certain units feature comfortable interior along with tiled flooring. Offering a spa bathtub and a shower/bath combination, the bathrooms are also fitted with bathrobes. The units boast panoramic views of the city.

Guests can relax in a heated pool or enjoy a treatment room, a Jacuzzi, and an indoor pool at the Ritz-Carlton, Astana. There is a health club at the property. The onsite spa amenities include a wellness centre.

The lounge bar provides you with a place to unwind. Great Wall Restaurant is ideal for tasting Chinese cuisine and is situated approximately 5 minutes' walk away.

The luxurious property is located in the heart of Nur-Sultan a 9-minute walk from the 97m - high monument "Baiterek Tower" and merely 14 minutes' walk from Water Green Boulevard. The Ritz-Carlton, Astana offers proximity to natural sights like Park Prezidentskiy Parkovka (2.3 km) and City Park (3.9 km). The accommodation is approximately a 20-minute walk from the minaret Nur-Astana Mosque. The Ritz-Carlton, Astana Hotel in Nur-Sultan is a 19-minute drive from Astana airport.

    How to reach hotel

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking
    • Valet parking

    Activities

    • Fitness centre
    • Yoga class
    • Sports trainer

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Hairdresser
    • Pet amenities available
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Grocery shopping service
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Bar/ Lounge area
    • Dinner
    • Special diet menus

    In the kitchen

    • Electric kettle
    • Dryer
    • Cookware/ Kitchen utensils

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Board games
    • Children's menu

    Recreation

    • Indoor swimming pool
    • Sun loungers
    • Live entertainment
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Jacuzzi
    • Pedicure
    • Manicure
    • Body scrub
    • Facial
    • Treatment room
    • Body wraps
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage
    • Make up services

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Mini-bar
    • Soundproofed rooms
    • Sitting area
    • Dressing area
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Electric vehicle charging station
    • Fire extinguishers
    • Key card access
    • Key access

    Pets

    • Pets allowed

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    Frequently asked questions
    • 🕌
      Which popular attractions can we visit while staying in The Ritz-Carlton, Astana Hotel?
      Staying in The Ritz-Carlton, Astana Hotel, you shouldn't miss Nur-Sultan's main landmarks such as Singing Fountain (1.1 km), Water Green Boulevard (1.2 km) as well as City Park accessible with a 10-minute drive.
    • 🚗
      Can we park our vehicle near the sophisticated Ritz-Carlton, Astana?
      Yes, at the sophisticated Ritz-Carlton, Astana your car will be safe in a parking on site.
    • What dining options are available during the stay in The Ritz-Carlton, Astana Hotel?
      The Ritz-Carlton, Astana Hotel features 3 restaurants for on-site dining, among them a la carte restaurant Selfie Restaurant & Bar featuring European cuisine as well as Mokki, famous for its international menu. If you prefer to dine outside, don't miss a chance to taste dishes of Chinese cuisine in restaurant Revolving Restaurant placed within a 5-minute stroll.
    • What time is check-in and check-out in The Ritz-Carlton, Astana Hotel?
      At The Ritz-Carlton, Astana Hotel guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • Which payment methods are accepted in the Nur-Sultan hotel?
      The Nur-Sultan hotel can only accept payment with cash.
    • Which room amenities are available at the Nur-Sultan hotel?
      Each room at the Nur-Sultan hotel offers a flat-screen TV with satellite channels, some units feature private bathrooms along with a spa bathtub and a walk-in shower.
    • Is internet provided in The Ritz-Carlton, Astana Hotel for free?
      At The Ritz-Carlton, Astana Hotel Wi Fi is provided for free.
    • Is Ritz-Carlton, Astana accessible?
      Yes, Ritz-Carlton, Astana offers wheelchair access and rooms with facilities for disabled. For specific enquiries, we recommend calling ahead to confirm.
    • 🧸
      What facilities does The Ritz-Carlton, Astana Hotel offer for guests with children?
      The guests of The Ritz-Carlton, Astana Hotel can take advantage of a special menu and board games.
    • Which rental services are available in the hotel?
      At the hotel guests will be able to rent cars.
    • What are some of the amenities at The Ritz-Carlton, Astana Hotel?
      The Ritz-Carlton, Astana Hotel is equipped with a cash machine and a lift.
    • 🎾
      Are there opportunities to exercise at The Ritz-Carlton, Astana Hotel?
      Guests of The Ritz-Carlton, Astana Hotel can stay fit with yoga classes, fitness centre and an indoor swimming pool or attend a fitness studio.

    Location

    Map
    Nearby

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Francis

    2023-06-16

    10/10

    I had an incredible stay at this hotel in the center of the city. The location was perfect for exploring and getting around. The cleanliness of the rooms and hotel facilities were outstanding. I was also impressed with the convenient parking and transportation options available. The breakfast provided by an independent café was delicious and fresh. However, what stood out the most was the exceptional staff. From the moment I arrived, they were helpful, friendly, and made my stay truly memorable.

    Can't think of anything!

    Raymond

    2023-03-29

    9/10

    The staff, the cleanliness, the bed, the view, the location.

    Almost perfect.

    Tim

    2023-03-24

    10/10

    My husband and I were amazed by the elegant and luxurious atmosphere of the hotel. The bed was absolutely fantastic, providing us with the most comfortable sleep. The automated room management, including lights and curtains, was impressive and added a touch of sophistication. We also loved the delicious and fresh breakfast provided by the independent café. The spa was a highlight of our stay, even for us non-swimmers. The location was perfect, with breathtaking views. Despite a couple of minor inconveniences, such as limited selection of draught beers and a hair on the bed sheets, the staff were extremely friendly and apologetic. They went above and beyond to ensure we had a pleasant experience, even paying for our breakfast. I highly recommend this hotel for its luxury, professional service, and fantastic amenities.

    Martin

    2023-03-23

    10/10

    The hotel is centrally located, making it convenient for exploring the city. The rooms are luxurious and pleasurable, with comfortable amenities. Guests can enjoy a relaxing spa and fitness area. The staff is friendly and goes above and beyond to ensure a pleasant stay. The restaurant offers delicious meals, and the view from the hotel is breathtaking.

    Andy

    2023-01-02

    6/10

    Staying at this hotel was an unparalleled luxurious experience. The exclusive amenities exceeded my expectations - the spa and wellness centre was perfect for a relaxing break, with a sauna, steam room, and full-body massages available. The indoor heated swimming pool was a delight, and the sun loungers made for a comfortable lounging option. The service was beyond amazing, with the staff being extremely professional and friendly. The location advantages were also excellent, with breathtaking views of the city from my room.

    I did face one minor issue during my stay. The room lacked a proper coffee machine, and the in-room coffee had curds in the supplied coffee whitener.

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